Terms & Conditions

Effective Date: December 1, 2025
Last Updated: July 1, 2026

Welcome to Ujas Hotel Furniture. By accessing this website, requesting quotations, approving drawings, submitting purchase orders, making payments, or purchasing products and services from Ujas Hotel Furniture Inc. ("Ujas," "Company," "we," "our," or "us"), you agree to these Terms & Conditions.

1. Company Information

Ujas Hotel Furniture Inc.
30191 Avenida de
las Banderas Ste 200B, Rancho
Santa Margarita, CA 92688, USA
Email: [email protected]

Ujas Hotel Furniture provides hospitality furniture, fixtures and equipment (FF&E), casegoods, seating, soft goods, flooring, window treatments, lighting, bath products, millwork, procurement services, logistics coordination, installation services, renovation management, design support, and related hospitality products and services.

2. Quotations & Pricing

All quotations are issued in U.S. Dollars unless otherwise specified. Quotations remain valid for thirty (30) days unless otherwise stated.

Pricing may be adjusted due to:

Material cost increases
Freight increases
Fuel surcharges
Currency fluctuations
Tariffs and duties
Government regulations
Changes in quantities or specifications
Supply chain disruptions

Applicable sales tax, use tax, customs duties, tariffs, anti-dumping duties, port fees, government assessments, and related charges remain the purchaser's responsibility unless otherwise agreed in writing.

3. Orders & Acceptance

Orders become binding when a signed proposal, purchase order, deposit payment, written approval, or production authorization is received. Payment of a deposit constitutes acceptance of these Terms & Conditions.

4. Custom Products & Special Orders

Hospitality furniture is frequently manufactured specifically for each project. Custom furniture, custom millwork, custom upholstery, custom flooring, custom window treatments, special-order items, project-specific products, and products manufactured to brand standards are non-cancelable and non-refundable once production, engineering, procurement, material purchasing, or fabrication has commenced.

5. Payment Terms

FF&E Projects
50% deposit at order placement
50% balance prior to shipment

Orders Under $10,000
100% payment required before production

Accepted payment methods include ACH, wire transfer, and cashier's check. Ujas reserves the right to suspend production, shipment, installation, or services until payment obligations are satisfied.

6. Design, Drawings & Specifications

Purchaser is responsible for reviewing and approving shop drawings, product specifications, layouts, dimensions, finish selections, quantities, material selections, and site measurements. Products are manufactured according to approved drawings and specifications.

7. Brand Standard Compliance

Ujas endeavors to manufacture and supply products according to brand standards, franchise requirements, prototype drawings, approved submittals, and project specifications. Purchaser remains responsible for obtaining all final franchise approvals.
Any modifications resulting from post-order franchise or brand-standard changes shall constitute a change order and may result in additional charges.

8. Product Variations

Natural and manufactured materials may vary. Wood veneer grain, color, knots, mineral streaks, upholstery fabric lots, vinyl stretching, laminate texture, and batch variation are normal and are not considered defects.

9. Lead Times

Lead times are estimates only and may be impacted by port congestion, customs inspections, factory closures, labor shortages, material shortages, transportation disruptions, weather events, and global supply chain conditions. Ujas does not guarantee delivery dates unless expressly stated in writing.

10. Freight & Delivery

Shipping charges are estimates. Additional charges may apply for lift gate service, inside delivery, white glove delivery, jobsite handling, container unloading, detention, demurrage, storage, and re-delivery. Purchaser is responsible for adequate manpower, equipment, and access for unloading.

11. International Shipping & Incoterms

Unless otherwise specified in writing, international shipments are governed by the applicable Incoterms stated in the quotation or invoice. Purchaser is responsible for customs clearance, duties, tariffs, taxes, import permits, and destination charges.

12. Receiving Procedures

Purchaser must inspect all products immediately upon receipt. Visible damage, shortages, or discrepancies must be documented on the delivery receipt or bill of lading before signing. Concealed damage must be reported promptly with photographs, and original packaging must be retained until claim resolution.

13. Storage Charges

Products not accepted within thirty (30) days of scheduled delivery may be subject to storage fees, warehouse fees, handling fees, demurrage, and container detention charges. Such charges shall be billed to Purchaser.

14. Installation Services

Where installation services are provided or coordinated, installation schedules depend on site readiness. Purchaser shall provide safe access, utilities required for installation, and completion of construction work that impacts installation. Additional trips caused by site delays may be billed separately.

15. Procurement Services

For procurement-only projects, Ujas acts as procurement coordinator and supplier. Ujas does not supervise third-party contractors and is not responsible for installation performed by others or product performance affected by improper installation or misuse.

16. Product Substitutions

Ujas reserves the right to substitute materials, components, hardware, finishes, or manufacturing methods with comparable products when original materials become unavailable, supply chain interruptions occur, or manufacturers discontinue products.

17. Warranty

Manufacturer warranties shall pass through to Purchaser where applicable. Except as expressly stated, products are supplied without additional warranties, including implied warranties of merchantability or fitness for a particular purpose. Purchaser's exclusive remedy shall be repair, replacement, or credit at Ujas' sole discretion.

18. Limitation of Liability

To the fullest extent permitted by law, Ujas shall not be liable for lost profits, business interruption, loss of revenue, delay damages, consequential damages, incidental damages, special damages, or indirect damages. Maximum liability shall not exceed the amount paid for the affected products.

19. Force Majeure

Ujas shall not be liable for delays or failures resulting from natural disasters, fire, flood, pandemic, epidemic, war, terrorism, government actions, port closures, labor disputes, material shortages, transportation disruptions, utility interruptions, or acts of God.

20. California Mechanics Lien Rights

Nothing in these Terms shall be construed as a waiver of rights available to Ujas under applicable California mechanics lien, stop notice, bond claim, payment claim, or similar statutes. Ujas expressly reserves all legal remedies available under applicable law for collection of unpaid amounts.

21. Intellectual Property

All designs, drawings, renderings, specifications, engineering documents, photography, graphics, proposals, and other intellectual property created by Ujas remain the exclusive property of Ujas Hotel Furniture Inc. No reproduction, publication, distribution, or reuse is permitted without written authorization.

22. Indemnification

Purchaser agrees to defend, indemnify, and hold harmless Ujas Hotel Furniture Inc., its officers, directors, employees, agents, contractors, affiliates, and suppliers from claims arising from purchaser-provided specifications, improper installation, product misuse, site conditions, purchaser negligence, or third-party claims.

23. Mediation & Dispute Resolution

Prior to litigation, the parties agree to attempt good-faith resolution through mediation. If mediation fails, disputes shall be resolved exclusively in the state or federal courts located in Orange County, California. Purchaser consents to the jurisdiction of such courts.

24. Electronic Approvals

Electronic signatures, emailed approvals, digital purchase orders, online approvals, payment of deposits, and electronic communications shall be deemed legally binding and enforceable.

25. SMS Messaging Terms & Conditions

25.1 Consent to Receive Text Messages

By providing your mobile telephone number and expressly opting in, you consent to receive text (SMS) messages from Ujas Hotel Furniture Inc.. Text messages may include transactional, informational, and, where you have provided the appropriate consent, promotional or marketing communications.

25.2 Types of Messages

SMS messages may include, but are not limited to:

Order confirmations and status updates
Shipping and delivery notifications
Appointment scheduling and installation reminders
Customer support communications
Project updates and service notifications
Product announcements
Promotional offers, special events, and marketing communications (where permitted and consented to)

25.3 Message Frequency

Message frequency will vary depending on your orders, projects, account activity, and communication preferences.

25.4 Message and Data Rates

Message and data rates may apply according to your wireless carrier's mobile service plan. Ujas Hotel Furniture Inc. is not responsible for any charges imposed by your mobile carrier.

25.5 Opt-Out

You may opt out of receiving SMS marketing communications at any time by replying STOP to any SMS message. After opting out, you will receive a confirmation message, and no further marketing SMS messages will be sent unless you provide new consent.

Please note that opting out of marketing messages does not prevent Ujas Hotel Furniture Inc. from sending transactional or service-related messages that are necessary to fulfill orders, coordinate deliveries or installations, provide customer support, or comply with legal obligations.

25.6 Help

For assistance with our SMS program, reply HELP to any text message or contact:

Ujas Hotel Furniture Inc.
Phone: +1 (949)709-6403
Email: [email protected]

25.7 Supported Carriers

Delivery of SMS messages is subject to your wireless carrier's network availability. Wireless carriers are not liable for delayed or undelivered messages.

25.8 Consent Is Not a Condition of Purchase

Providing consent to receive marketing text messages is voluntary and is not a condition of purchasing any product or service from Ujas Hotel Furniture Inc.

25.9 Privacy

Information collected through our SMS program is handled in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their independent marketing or promotional purposes.

25.10 Changes to SMS Terms

Ujas Hotel Furniture Inc. reserves the right to modify these SMS Messaging Terms at any time. Updated terms will become effective upon posting on our website unless otherwise required by applicable law.

26. Entire Agreement

These Terms & Conditions, together with any quotation, proposal, invoice, purchase order acceptance, approved drawings, and written agreements, constitute the entire agreement between the parties.

27. Governing Law

These Terms shall be governed exclusively by the laws of the State of California without regard to conflict-of-law principles.

28. Contact Information